Frequently Asked Questions
Please read our FAQ before sending us a message
We use premium full-grain leather, ethically sourced from trusted tanneries. Each product is handcrafted by skilled artisans and built to last — both in style and durability.
You can place an order directly through our website: www.mimmoleather.com.
Select your product, add to cart, and follow the checkout process. We’ll contact you shortly to confirm the order.
We currently accept:
- bKash (Personal/Merchant)
- Cash on Delivery (COD) – only within Dhaka Metro
Estimated delivery times:
- Inside Dhaka: 2–5 working days
- Outside Dhaka: 4–8 working days
Our delivery partner will call you before dispatching your parcel.
Yes. You may return the product on the spot if you’re not satisfied, provided that:
- It is in its original condition and packaging
- It is unused and undamaged
Simply hand it back to the delivery person.
Yes. If your item has a manufacturing defect, we offer:
- Repair,
- Exchange, or
- Refund, depending on the issue.
Please contact us within 7 days of receiving the item.
- You can cancel any order by contacting us on social media or via phone.
- If we can’t reach you within 3 days to confirm your order, it will be automatically canceled.
- If your parcel has already been shipped, delivery charges will apply.
Refunds may take 5–10 working days to process. Deductions apply for:
- Delivery charges (if the product was already shipped)
- Payment gateway fees (for online transactions)
Note: Defective products are eligible for exchange or repair only — not refunds.
Yes. We offer a 30-day warranty against manufacturing defects under normal usage. This does not cover:
- Wear and tear
- Water damage
- Misuse or unauthorized repairs
We try our best to match real product colors, but slight variations may occur due to screen settings and natural leather texture. Every piece is unique — that’s part of its charm.
You can reach us via:
📧 Email: mimmoleather@gmail.com
📞 Phone: +880 1335 990 330
📱 Facebook / Instagram: @mimmoleather
🌐 Website: www.mimmoleather.com
Send us an email
Please Feel Free to Call Us At
+880 1335-990330
Please Feel Free to Email Us At
mimmoleather@gmail.com
